Answers to Your Frequently Asked Questions
Everything You Need to Know Before You Soar.
Frequently Asked Questions
The SkyStar Wheel is located near Pier 39 in San Francisco’s Fisherman’s Wharf, between Boudin Bakery and the Pier 39 entrance.
We’re open daily from 10:00 a.m. to 10:00 p.m., rain or shine! Hours may vary slightly for special events or during severe inclement weather.
SkyStar stands at just over 150 feet tall, making it the most spectacular observation wheel in San Francisco. From the top, you’ll enjoy panoramic views of Alcatraz Island, the Golden Gate Bridge, Coit Tower, and the city skyline.
Each ride lasts about 9 to 12 minutes, giving you plenty of time to take in the view, snap photos, and enjoy 4 rotations above the Bay.
Tickets can be purchased online or at the ticket booth located on-site.
Buying online is the fastest and easiest way to secure your preferred ride time.
General admission tickets are valid for one year from the day of purchase, no specific ride time required.
For VIP or group experiences, advance reservations are recommended.
The VIP gondola features an extended 20 minute ride, luxury leather seating, bamboo flooring, and a private cabin for up to five guests.
It’s perfect for special occasions like dates, anniversaries, or simply treating yourself to a one-of-a-kind view.
Yes! The Skystar Wheel is fully ADA-accessible, and our staff is happy to assist guests with boarding and mobility accommodations.
Absolutely! The SkyStar Wheel is great for families and children of all ages. Kids especially love spotting sea lions, sailboats, and San Francisco landmarks from above the Bay.
Definitely. The SkyStar Wheel is open late (10 P.M.), and nighttime rides are extra special: the wheel features over one million LED lights that illuminate the San Francisco skyline.
Public parking is available in the lot adjacent to the SkyStar Wheel at 2860 Taylor Street, as well as in the Pier 39 Parking Garage (2 Beach Street). The area is also accessible by SF Muni, cable car, and the historic F-Line trolley, which stops right in front of the wheel.
The SkyStar Wheel operates rain or shine, but rides may temporarily pause during extreme wind or weather for safety reasons. If your ride is affected, our team will help reschedule your visit.
Only service animals are permitted aboard the SkyStar Wheel. For the safety of all guests, pets are not allowed on the ride.
Yes! We offer custom packages for group events, field trips, and corporate gatherings.
Celebrate your next big occasion with a private ride or group experience above the San Francisco Bay.
Food and drinks are not permitted inside the gondolas, but there are plenty of nearby restaurants at Pier 39 to enjoy before or after your ride.
Plan to spend the day exploring Pier 39 and Fisherman’s Wharf. From local shops and street performers to restaurants with waterfront views, there’s something for everyone: and your SkyStar ride is the highlight of it all.
Experience the Best View in San Francisco
Now that you know the details, it’s time to see the view for yourself. Book your ride on the SkyStar Wheel today to experience the best view in San Francisco.